F.A.Qs

Shipping
1. Where does MutaShop ship?

FREE shipping on all orders within the USA!

Worldwide shipping available (paid at checkout).

2. How long does shipping take?

USA: 5-8 business days after processing (1-3 days).

International: 6-18 business days (varies by destination).

Tracking number provided via email.

3. What shipping methods do you use?

Economy shipping (balanced cost + reliability).

Returns & Refunds
4. What’s your return policy?

Returns only for defective/damaged items within 30 days.

Email support@mutashop.shop with order # and photos.

5. Do you offer exchanges?

No exchanges. Approved returns get refunds/replacements.

6. How do I return a defective item?

Email us for approval. Refunds issued to original payment.

Payment & More
7. What payment methods do you accept?

Credit/debit cards, PayPal, Shop Pay.

8. Do you sell gift cards?

Not currently.

9. How do I contact customer service?

Email: support@mutashop.shop

Message us via [online store chat].

10. Can I cancel/modify my order?

Item added to your cart